Returns & Refunds

What is our returns policy?

We have a no quibble returns policy – We aim to dispatch goods within 48 hours of receiving your order, but please allow 14 days to receive the goods.

We offer a full 35 day money-back guarantee, unless indicated otherwise on the order page of specific products. All you need to do is return the item within 35 days in a saleable condition with original packaging intact. Please note, with the exception of faulty merchandise, we cannot accept the return of products that have been opened or used, to receive a full refund. If you have any queries regarding your order or you wish to cancel please contact customer services either via the Contact form or by telephone: 01926 298986

Where should I send my returns?

If you are returning goods for refund or exchange please send them to:

Customer Services
The Postcard Store
Mulberry House
Stoneleigh Road
Leamington Spa
CV32 6QR